Playfina login in Australia: how to sign in and create your account
This page shows you how to login to Playfina in Australia on desktop and mobile, how to fix the most common login problems, and how to create an account if you are new.
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How to login to Playfina
- Open Playfina.
- Click Login at the top of the page.
- Enter the email address and password you registered with.
- Click LOG IN, and you are in your account.
Playfina login on mobile
On your phone, open Playfina in your browser or in the Playfina app, and login with the same email and password. Your balance and bonuses are the same wherever you play, and if you play on your phone often, the app is the quickest way back to your account.
Common login problems and how to fix them
Wrong login details
Check that you are using the email address you registered with. If you have more than one email, try the other one.
Caps Lock on
Passwords are case sensitive, so check that Caps Lock is off and try again.
Forgotten password
- Open the login window.
- Click Forgot your password? under the login form.
- Enter your email address.
- Follow the instructions in the email.
If nothing arrives, check your spam folder.
Site not loading
Open Playfina again. If it still does not open, clear your browser's cache or try a little later.
Unverified account
You can still login, but withdrawals wait until your documents are checked. Upload them in your account to get it done.
Account verification (KYC)
Before your first withdrawal, Playfina asks you to confirm who you are. You usually need:
- a passport or another photo ID
- a proof of address, such as a utility bill or bank statement
- proof of the payment method you use
Clear photos, with the same name as on your account, make it quicker. Our registration guide explains each step.
What you can do after login
Once you are in, you can:
- deposit in Australian dollars, see the payment methods
- claim the welcome package and this week's reload codes, see the promotions
- play your favourite games, from pokies to live dealer tables
- withdraw your winnings
- set personal limits on the responsible gambling page
New to Playfina? Create your account
Our registration guide takes you through signing up, from the form to choosing your welcome bonus.
Playfina login FAQ
Why can't I login to Playfina?
Check that you are using the right email and password and that Caps Lock is off, and reset your password if you need to. If the site does not open, login here. Still stuck? Contact the Playfina support team.
How do I reset my Playfina password?
Click Forgot your password? under the login form and enter your email address. Then follow the instructions in the email.
Can I login to Playfina on my phone?
Yes, in your browser or in the Playfina app, with the same email and password as on desktop.
Is it safe to login to Playfina?
Yes. Use a password you do not use anywhere else, keep it to yourself, and log out when you play on a shared device.